Terms and Conditions
Your Noirot Spot Plus electric panel heaters comes with a LIFETIME WARRANTY, therefore any replacement of faulty parts or repairs of any kind must be carried out by a qualified person and authorised by Noirot Australia Pty Ltd or their approved representative. Failure to do so will VOID the WARRANTY.
Please keep a copy of your receipt of purchase to validate your product’s warranty.
NOTE: Heaters purchased prior to February 2009 have a 7 Year replacement warranty only. All other conditions remain the same.
Noirot Australia Pty. Ltd. reserve the right to reject any warranty claim deemed to be false. Retailers must have warranty claims authorised by a representative of Noirot Australia.
If you believe your product to be faulty and under warranty you are required to do the following:
Return the product, at your expense, to the place of purchase for assessment by an authorised representative of Noirot Australia.
This may require leaving the product at the place of purchase.
If the product is deemed faulty and under warranty, the place of purchase of the product will order a replacement heater to which Noirot Australia, at our cost, will deliver the heater to the place of purchase.
The consumer will then be required, at their cost, to pick up the replacement heater from the place of purchase.
If the heater is faulty but not deemed to be under warranty, an explanation will be provided to the consumer and that the faulty heater can be picked up by the customer from the place of purchase.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
If you have any queries regarding your product or its warranty please contact:
Noirot Australia Pty Ltd
80-84 Burlington St
Oakleigh VIC 3166
P: 1300 664 768